Refunds and Returns
Returns are only allowable for defective merchandise. Customers interested in returns must make an inquiry by email to firstname.lastname@example.org with a written explanation of the defect of the tape that would lead to a return.
Once a return is accepted, Arrowhead provides complete refunds, less a 20% restocking fee. If a refund is accepted as store credit, no restocking fee will be assessed.
Shipping for returns is paid for by the customer. If, however, a shipment is made in error, if proven, will be returned without restocking fees or shipment charges.
If you have questions about a return or refund, please please feel free to contact our customer support:
Phone: (978) 475-1710
RETURN & REFUND QUESTIONS
Phone: 1-978-475-1710, Ext. 145